Review into the External Dispute Resolution and Complaints Framework

The Consumer Credit Law Centre SA collaborated with other consumer credit law services around Australia on submitting a joint submission to the Ramsay Review into EDR. One of the main points is a single merged ombudsman scheme for the banking and financial sector (combining FOS and CIO). The submission is attached for you to read. […]

New Video about the Consumer Credit Law Centre SA

Watch the new video that provides some information on the Consumer Credit Law Centre SA – where the office is located, what we do and how we can help you.

New Video demonstrating an Interview at CCLCSA

This new video provides an example of a typical advice interview at the Centre. It helps you to understand the process and what information to bring with you to the interview.

Home Repossession Flowchart

Understanding what is happening when you could have your home repossessed can be very stressful and confusing. The Home Repossession Flowchart has been designed to assist individuals, and financial counsellors develop a better understanding on how the law and legal processes work. It is only a guide and once you have worked your way through […]

Northern Outreach Opens

Our Northern Outreach Service at Smithfield: It is exciting to have opened our new northern outreach service earlier this month. It is located at Unit 2, 2b Morialta Drive, Smithfield located in the Uniting Communities building. Our financial counsellor, is available 2 days a week to assist clients with consumer credit financial matters. Our specialist […]

ASIC Investigates Payday Lenders

Payday lenders provide small amount loans at short notice. However, often the fees and interest charged put borrowers in a worse financial position. In order to protect vulnerable consumers the National Consumer Credit Protection Act 2009 has placed caps on the amount lenders can charge for small amount loans. It also requires that these caps […]